Terms of Service

1. Acceptance of Terms

By accessing and using the website https://www.yneonled.com (the "Site") and our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Site or services.

2. Services Provided

Y SIGNS ("we", "us", or "our") provides custom neon signs, illuminated metal signs, signage boards, lightboxes, acrylic crafts, hotel room signs, trendy signage, innovative displays, and vintage-style light signs.

3. Order Process

When you place an order through our Site:

  • You must provide accurate and complete information
  • You agree to pay the total amount specified, including any applicable taxes and shipping fees
  • We will confirm receipt of your order and provide an estimated delivery timeline
  • Custom orders may require additional design approval before production begins

4. Pricing and Payment

All prices are displayed in USD and are subject to change without notice. Payment is due at the time of order placement. We accept major credit cards and other payment methods as indicated on our Site.

5. Shipping and Delivery

We ship worldwide. Delivery times vary based on location and product complexity. We are not responsible for delays caused by customs, weather, or other factors beyond our control.

6. Returns and Refunds

Please refer to our Refund Policy for details on returns, refunds, and exchanges.

7. Intellectual Property

  • All content on our Site, including text, images, logos, and designs, is the property of Y SIGNS and protected by copyright laws
  • You may not reproduce, distribute, or modify any content without our written permission
  • Custom designs created for you remain the intellectual property of Y SIGNS unless otherwise agreed in writing

8. Limitation of Liability

Y SIGNS shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our Site or services. Our liability is limited to the purchase price of the product(s) you have ordered.

9. Indemnification

You agree to indemnify and hold harmless Y SIGNS from any claims, damages, or expenses arising from your use of our Site or services, or your violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.

11. Termination

We reserve the right to terminate or suspend your access to our Site or services at any time, without prior notice, for any reason.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our Site.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Email: admin@ysignsled.com