1. Why Go Custom?
53% of restaurant owners who order neon signs from Y SIGNS choose a custom design — their restaurant name, logo, or unique phrase — rather than a pre-made sign. Custom signs cost 30-60% more than standard products but deliver 3.5x more brand recall among customers. Here’s exactly what happens when you order a custom restaurant neon sign from Y SIGNS — every step, from first click to installation.2. The 5-Step Custom Process
Step 1: Design Consultation (Day 1)
You provide: text content, preferred font style, color choice (from 11 options), and approximate dimensions. Not sure about dimensions? Refer to our size guide for restaurant-specific recommendations. Standard sizes range from 12×8in (for small counters) to 28×22in+ (for feature walls).Step 2: Mockup Approval (Day 1-2)
Our design team creates a free digital mockup showing exactly how your neon sign will look — text, color, size, and layout. You can request up to 3 revisions at no extra cost. What a mockup includes:- Exact color rendering (matching your chosen Y SIGNS color)
- Realistic size-to-space visualization
- Font style preview
- Mounting orientation (horizontal, vertical, custom angle)
Step 3: Production (Day 3-9)
Once approved, your sign enters our production line:- LED strip bending: Precision-bent to your font/shape
- PVC encapsulation: Sealed in durable, flexible PVC housing
- Backplate mounting: Fixed to clear acrylic backplate
- Wiring: 12V adapter tested for safety
- Quality check: Every sign is lit and inspected before packing
Step 4: Quality Check & Packing (Day 9-10)
Every custom sign undergoes:- Full brightness test (all segments must light evenly)
- Color consistency check
- Power adapter safety verification
- Double foam + rigid cardboard packaging
- International drop-test simulation
Step 5: Shipping (Day 10-14)
Shipped via DHL/FedEx/UPS with tracking. Transit time: 3-7 days depending on destination. Global shipping damage rate: under 0.3%. If damage occurs, free replacement is shipped immediately. Total timeline: 7-14 days from order to delivery. Rush orders (3-5 day production) available on request.
3. Pricing Table: Standard vs Custom
| Feature | Standard Product | Custom Product |
|---|---|---|
| Text/design | Pre-set options | Any text, logo, or shape |
| Colors | 11 colors pre-assigned | Any combination of colors |
| Dimensions | Fixed size options | Any size up to 60×60in |
| Font | Standard fonts | Any font or handwriting |
| Price range | $145-$230 | $250-$500+ |
| Production time | 5-7 days | 7-14 days |
| Mockup | Not needed | Free mockup (up to 3 revisions) |
4. What You Get in the Box
Every Y SIGNS custom order includes:- Custom LED neon sign (fully assembled)
- 12V power adapter (UL/CE certified)
- Stainless steel mounting screws + wall anchors
- 3M adhesive strips (for lightweight options)
- Installation guide (print + digital)
- 2-year warranty card
5. FAQ
Q1: Do I need to provide a vector file for my logo?
Preferably yes — Illustrator (.ai), SVG, or PDF vector files give the best results. If you only have a JPEG/PNG, our design team can trace it (may add 1-2 days to the timeline).Q2: Can I see what my custom sign looks like before paying?
Yes — the mockup is free and comes before any production begins. You approve the design, we start making it. No surprises.Q3: Can I order a sample of the neon color/material?
Yes. Request a color sample strip before placing your custom order. Shipping is free for sample strips.Q4: What if my custom sign arrives and I don’t like the size?
We encourage you to measure your intended spot carefully before ordering. Our size guide can help. If the sign is significantly wrong, contact us within 7 days and we’ll work with you on a resolution.Q5: Do you ship internationally for custom orders?
Yes — Y SIGNS ships to over 50 countries worldwide. Standard shipping is free, express shipping is available at cost. All customs duties and taxes are clearly communicated before shipping.Looking for the perfect neon sign for your needs? Check out our welcome neon sign – for home business entryway & front door, our good drinks, good friends, great nights, or our hello family neon sign to find exactly what you’re looking for.